F.A.Q.

Am I eligible for Child Care Rebate and/or Child Care Benefit?

 Child Care Benefit

To be eligible for the Child Care Benefit (CCB), families are required to register their details with the Department of Human Services. Eligibility is based on the combined income of both parents as well as other requirements.

Child Care Rebate

The Child Care Rebate is not income tested, which means most Australian families receive up to 50% reduction on their fees. The rebate is capped annually at $7,500 per child. Families have two options with regards to how they receive the rebate:

  1. Rebate is deducted from your fortnightly fees by the service
  2. Rebate is paid into your account from the Department of Human Services after your child care fees have been paid.

For more information, visit: https://www.humanservices.gov.au/individuals/subjects/assistance-child-care-fees

[top]

How do I organise a tour and information session at City Kids?

You can call us on 9681 7774 or email info@citykids.com.au and we can book in a time that is appropriate. We can go through any questions, information about the enrolment procedure and also the vacancies available in the appropriate age group room.

[top]

What are City Kids' operating hours?

City Kids is open from 7am till 6.30pm Monday to Friday. We recognise all official Public Holidays.

Christmas Break
City Kids is closed for approximately a week in the days between Christmas and New Year. Dates vary each year so please speak to reception for accurate closure dates.

[top]

How do we put our child/ren on the City Kids waiting list?

Please click on the 'enrol' tab on our website and follow the steps to complete an online waitlist application. If you have any queries please contact the Centre on 03 9681 7774 or via email to info@citykids.com.au . When a position becomes available you will be submitted with an offer via email.

[top]

What is included as part of our daily fee at City Kids ELC?

Your child/ren will be supplied with nappies or pull ups supported through toilet training, which ever is appropriate, sunscreen and 5 meals throughout the day.

Our Cook prepares a nutritious menu consisting of breakfast, morning tea, lunch, afternoon tea and supper at 5.30pm for the children that are still in attendance at the centre. We also caters for allergies and dietary requirements. We currently endeavour to be a nut and egg free centre.

[top]

How can we involve ourselves in the City Kids Community?

at City Kids, we encourage all our families to involve themselves and participate in community events and activities such as excursions and incursions. We feel that the best learning environment for your child is one where both parents and educators can come together and involve themselves in the child's educational experience

[top]

What if my child has food allergies?

Our Cook is an expert in catering for children with allergies and special dietary requirements. Details of allergies and dietary requirements are obtained throughout the enrolment process. We aim to provide an inclusive environment, therefore every attempt is made to offer a child with allergies a comparative alternative.

[top]

What do I need to supply for my child's day at City Kids?

When you are packing items for your child's day, here are some ideas for what to pack in their back pack:

  • Spare full change of clothes
  • Water bottle
  • Sunsmart hat
  • Jacket / Beanie for winter
  • Child's comforter
[top]