F.A.Q.

Am I eligible for Child Care Subsidy?

Child Care Subsidy is available to all families who are Australian Residents if the child meets immunisation requirements and parents meet eligibility requirements. Entitlement is determined by an activity test which determines the number of hours of subsidised care to which families are entitled.

 

Hours of activity per fortnight

Maximum number of hours of subsidy per fortnight

8 hours to 16 hours

36 hours

More than 16 hours to 48 hours

72 hours

More than 48 hours

100 hours

 

A broad range of activities meet the activity test requirements, including paid work, self-employment, unpaid work in a family business, active job hunting, volunteering or studying. You can also include reasonable travel time to and from a place of activity to the centre. In two parent families, both parents must meet the activity test, and subsidy hours are calculated on the lower number where parents have different levels of activity. There are exemptions for parents who legitimately cannot meet the activity test requirements.  Low income families who do not meet the activity test can access 24 hours of subsidised care per fortnight.

 

The percentage of subsidy a family receives is based on their estimated combined annual income.

All families wishing to access Child Care Subsidy need to complete an online Child Care Subsidy assessment through their myGov account. Assessment asks families to provide information about their expected combined family income, activity level of parents and types of child care service being used.

For more information visit https://www.humanservices.gov.au/individuals/services/centrelink/child-care-subsidy 

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How do I organise a tour and information session at City Kids?

You can call us on 9681 7774 or email info@citykids.com.au and we can book in a time that is appropriate. We can go through any questions, information about the enrolment procedure and also the vacancies available in the appropriate age group room.

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What are City Kids' operating hours?

City Kids is open from 7am till 6.30pm Monday to Friday. We recognise all official Public Holidays.

Christmas Break
City Kids is closed for approximately a week in the days between Christmas and New Year. Dates vary each year so please speak to reception for accurate closure dates.

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How do we put our child/ren on the City Kids waiting list?

Please click on the 'enrol' tab on our website and follow the steps to complete an online waitlist application. If you have any queries please contact the Centre on 03 9681 7774 or via email to info@citykids.com.au . When a position becomes available you will be submitted with an offer via email.

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What is included as part of our daily fee at City Kids ELC?

Your child/ren will be supplied with nappies or pull ups supported through toilet training, which ever is appropriate, sunscreen and 5 meals throughout the day.

Our Cook prepares a nutritious menu consisting of breakfast, morning tea, lunch, afternoon tea and supper at 5.30pm for the children that are still in attendance at the centre. We also caters for allergies and dietary requirements. We currently endeavour to be a nut and egg free centre.

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How can we involve ourselves in the City Kids Community?

At City Kids, we encourage all our families to involve themselves and participate in community events and activities such as excursions and incursions. We also have a parent committee who meet quarterly for involvement in centre decision making and feedback. Opportunities to join the committee are offered each year.

We feel that the best learning environment for your child is one where both parents and educators can come together and involve themselves in the child's educational experience

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What if my child has food allergies?

Our Cook is an expert in catering for children with allergies and special dietary requirements. Details of allergies and dietary requirements are obtained throughout the enrolment process. We aim to provide an inclusive environment, therefore every attempt is made to offer a child with allergies a comparative alternative.

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What do I need to supply for my child's day at City Kids?

When you are packing items for your child's day, here are some ideas for what to pack in their back pack:

  • Spare full change of clothes
  • Water bottle
  • Sunsmart hat
  • Jacket / Beanie for winter
  • Child's comforter
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